Pay attention:how to listen,respond,and profit from customer feedback (Record no. 15101)
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| 000 -LEADER | |
|---|---|
| fixed length control field | nam a22 7a 4500 |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION | |
| fixed length control field | 180219b xxu||||| |||| 00| 0 eng d |
| 020 ## - ISBN | |
| International Standard Book Number | 9780470563557 |
| 041 ## - LANGUAGE CODE | |
| Language code of original | eng |
| 082 ## - DEWEY DECIMAL CLASSIFICATION NUMBER | |
| Classification number | 658 |
| Item number | THO |
| 100 ## - MAIN ENTRY--PERSONAL NAME | |
| Personal name | Thomas, Ann |
| 245 ## - TITLE STATEMENT | |
| Title | Pay attention:how to listen,respond,and profit from customer feedback |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. | |
| Name of publisher, distributor, etc. | john wiley & sons, inc , |
| Date of publication, distribution, etc. | 2010 |
| Place of publication, distribution, etc. | new Jersey : |
| 300 ## - PHYSICAL DESCRIPTION | |
| Extent | 205 p. ; |
| Dimensions | 23.5 cm |
| 650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical term or geographic name entry element | Management and auxiliary service |
| 942 ## - | |
| Koha item type | Lending General Book |
| 952 ## - LOCATION AND ITEM INFORMATION (KOHA) | |
| -- | 2018-02-19 |
| -- | 2018-02-19 |
| 952 ## - LOCATION AND ITEM INFORMATION (KOHA) | |
| -- | 2018-02-19 |
| -- | 2018-02-19 |
| Withdrawn status | Lost status | Source of classification or shelving scheme | Damaged status | Not for loan | Home library | Current library | Shelving location | Date acquired | Full call number | Barcode | Koha item type |
|---|---|---|---|---|---|---|---|---|---|---|---|
| Senarath Paranavithana Public Library | Senarath Paranavithana Public Library | Adults - Lending Section | 19/02/2018 | 658 THO | 34169 | Lending General Book | |||||
| Senarath Paranavithana Public Library | Senarath Paranavithana Public Library | Adults - Lending Section | 19/02/2018 | 658 THO | 34170 | Lending General Book |
