Pay attention:how to listen,respond,and profit from customer feedback
Thomas, Ann
Pay attention:how to listen,respond,and profit from customer feedback - new Jersey : john wiley & sons, inc , 2010 - 205 p. ; 23.5 cm
9780470563557
Management and auxiliary service
658 / THO
Pay attention:how to listen,respond,and profit from customer feedback - new Jersey : john wiley & sons, inc , 2010 - 205 p. ; 23.5 cm
9780470563557
Management and auxiliary service
658 / THO